FAQs
You can check your order from my orders section by logging in from the member login section.
You can also check it in the confirmation mail sent to your e-mail address and you can check your order from this link.
We are the only distributor of Lubinski in America.
All products you buy are covered by warranty as Lewills.
Yes, we have Wholesale. If you specify the SKU of the product and how many will be purchased and send an e-mail to info@lewills.com, we will be contact.
Our stores are used as warehouses due to COVID-19.
After the pandemic process is over, you can test and purchase your products from London, New York or Beijing.
We do not accept refunds for most of our products due to hygiene, but if the product turns out to be diffrent or out of order, we can send a new one or refund.
In such a case, please contact us.
Some of the products are designed in Cuba and produced in China.
But handmade products are produced in Cuba.
We have 4 warehouses in New York, London, Shenzen and Roterdam and the stock of the product you ordered is sent to you from wherever it is available.
All of our products are licensed products and are guaranteed for 2 years.
As we mentioned above, we have warehouses in 3 different continents.
Stocks are dispatched from available near you.
Standard Shipping time for the USA is 2-12 days.
Standard International shipping time to the USA is 1-4+ weeks.
Express Shipping time for USA is between 2-7 days.
International Standard Shipping time is 1-4 weeks.
International Express Shipping time is between 2-15 days.
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